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Global Facts

  • 30 Years in Business
    Eric Schaffer, PhD, started HFI in 1988, building on his half of Human Performance Associates, Inc., a company he helped start in 1981.
  • 175 Staff Worldwide
    HFI's technical staff has over 750 years of combined usability engineering experience.
  • 10 Global Offices
    Our home office is in Fairfield, IA, with satellite offices in New York, NY; Washington, DC; San Francisco, CA; London, UK; Mumbai, Bangalore and Pondicherry, India; Singapore; and Shanghai, China..
  • 250 Corporate Standards
    HFI consultants have led over 250 corporate standards customization projects for Fortune 500 clients.
  • 3000+ Courses Taught
    HFI's wide range of courses in user-centered design has given developers practical skills to create interfaces that are easier to use. Our ergonomics knowledge is a dynamic blend of art and technology, constantly upgraded by the latest research in the cognitive sciences.
  • 3595 Usability Professionals Certified
    HFI-Certified Usability Analysts pass an examination demonstrating their mastery of the fundamental principles of user-centered design.
  • Multiple Domain Expertise
    HFI has domain expertise in financial services, insurance, telecommunications, banking, manufacturing, software development, shipping, healthcare, medical equipment, government, and consumer products.
  • 22 Graphics Staff
    A world class graphics staff dedicated to producing quality graphics in tune with usability guidelines.

Regional Facts

Americas
  • 6 PhD staff
  • Very high level of specialized human factors experience
Asia
  • Over 100 highly skilled user-centered design staff
  • 22 graphics staff
  • 10 IT staff
  • Diverse range of operations
Europe
  • Highly qualified multilingual staff
  • Wide range of domain expertise
  • Expertise in delivering localized solutions
  • Strategically located in central London

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