About HFI

Global Facts

30 Years in Business
Eric Schaffer, PhD, started HFI in 1988, building on his half of Human Performance Associates, Inc., a company he helped start in 1981.
175 Staff Worldwide
HFI's technical staff has over 750 years of combined usability engineering experience.
10 Global Offices
Our home office is in Fairfield, IA, with satellite offices in New York, NY; Washington, DC; San Francisco, CA; London, UK; Mumbai, Bangalore and Pondicherry, India; Singapore; and Shanghai, China..
250 Corporate Standards
HFI consultants have led over 250 corporate standards customization projects for Fortune 500 clients.
3000+ Courses Taught
HFI's wide range of courses in user-centered design has given developers practical skills to create interfaces that are easier to use. Our ergonomics knowledge is a dynamic blend of art and technology, constantly upgraded by the latest research in the cognitive sciences.
3595 Usability Professionals Certified
HFI-Certified Usability Analysts pass an examination demonstrating their mastery of the fundamental principles of user-centered design.
Multiple Domain Expertise
HFI has domain expertise in financial services, insurance, telecommunications, banking, manufacturing, software development, shipping, healthcare, medical equipment, government, and consumer products.
22 Graphics Staff
A world class graphics staff dedicated to producing quality graphics in tune with usability guidelines.

Regional Facts

Americas
6 PhD staff Very high level of specialized human factors experience
Asia
Over 100 highly skilled user-centered design staff 22 graphics staff 10 IT staff Diverse range of operations
Europe
Highly qualified multilingual staff Wide range of domain expertise Expertise in delivering localized solutions Strategically located in central London

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